Features & Benefits

Increase Customer Satisfaction and Lower Expenses

Enable your customers to reach workers wherever they are. The SV8500 extends communications to branch and international offices simply and cost-effectively. It supports a number of NEC’s mobility-enhancing tools that empower users to be productive whether they are at their desks or have stepped away. Individuals, departments and locations can work more efficiently by communicating seamlessly in real time.

Provide Business Continuity

The SV8500 ensures business continuity through component redundancy. It also provides IP fail-over for stations and trunking, clustered survivability, power failure transfer and call routing for self-healing networks. Its architecture is ideal for mission-critical situations. Advanced fault diagnosis, error-correcting memory, and component redundancy all ensure high availability and operational continuity.

Simplify Business Process Integration

The SV8500 provides support for open-standards for integrating communications into business process applications. This facilitates process simplification. Standards and devices supported by the SV8500 include:

  • SIP-enabled devices
  • LDAP-compliant databases
  • Java™ and XML
  • Managed data network infrastructure
Delivers Advanced Applications

The SV8500 provides cutting-edge features that optimize the customer experience and maximize enterprise resources. Some of the applications supported are:

  • NEC’s Unified Communications for Business as offered by the Business ConneCT application suite. An all-in-one suite offering PC-based phone control, PC-based Operator, Voicemail, Directories, Presence management, Instant Messaging and Contact Centre.
  • UNIVERGE DT700/DT300 Series desktop phones raise the standard with an extensive feature set, XML application support, and a revolutionary modular design.
  • NEC’s softphone, which integrates communications into the computing environment to eliminate the need for a physical phone and extend the desktop around the world.
  • Business Mobility solutions within the office, based on either IP-Dect or VoWLAN technology. NEC’s Fixed Mobile Convergence (FMC) solution removes the office boundaries and allows you to access the enterprise telephony and data from any location you like.
  • UNIVERGE MA4000 Management System is a web-based Unified Management application that enables users to access the system remotely through a personalized portal to configure their communications options. Additionally, the MA4000 Expense Manager offers call accounting, asset management, mobile management, and billing and invoice reconciliation.
  • Unified Messaging, combining voice-, fax- and, and e-mail messaging, based on either the UM4730 or UM8500 systems
Support Green Initiatives

The SV8500 is an ecologically sound, compact system that uses 23% less power than previous generations of IP communication servers. NEC provided special attention to its environmental impact and delivered a RoHS compliant system that includes:

  • Reduced air conditioning requirements for the server
  • Recyclable materials and components that use environmentally safe chemicals
  • Elimination of lead and mercury in circuit boards
  • Documentation provided in electronic format rather than paper booklets

The SV8500 can be incorporated into networks that contain a wide range of NEC products like UNIVERGE SV7000, SV8300, NEAX 2400 IPX/IMX/ICS, 2000 IPS and SOPHO iS3000. As such SV8500 provides a path to IP and protects your investment. This provides the customer with a broad range of server options to address needs at the edge of the network as well as the core.